ACCIDENTAL DAMAGE

Contact the 1+1 Accidental Damage Insurance Hotline for all claims and claims-related inquiries.

• 1+1 mobileprotect Accidental Damage Insurance Hotline:  +63 2 8859 2773
• Toll-Free Number: 1800-10-88592773
• Email Address: esquire1plus1.PH@chubb.com
 
 
 

*This policy is underwritten by Insurance Company of North America (a Chubb Company). Full details of the terms, conditions and exclusions of this insurance are provided for in the Policy Wording documentation  

 

Process your claim in 3 easy steps.

STEP 1

REPORT

 Report the incident immediately or within seven (7) days of discovery via the 1+1 Accidental Damage Insurance Hotline or Email Address.

STEP 2

COMPLETE

Download the 1+1 Accidental Damage Insurance Claim Form from link to download and fill it out completely.

STEP 3

SUBMIT

Submit the required documents via Esquire1plus1.PH@chubb.com to start claims processing.

 

Claims Documentary Requirements

  1. Duly completed Claim Form
  2. Photo of the damaged device/phone

Upon submission of your complete documents, a Claims Decision Letter will be sent to your email within 5 working days. Information about the next steps will also be provided in the same email.

Accidental Damage Claim Form